Privacy policy

This policy explains what information we collect when you shop at mugsandbottles.pk and how we use it to fulfil orders across Pakistan.

What we collect

• Name, phone number, delivery address, and optional email for orders.
• Order contents, payment method choice, and support messages (including WhatsApp).
• Basic site usage data (pages viewed, device type, traffic source) to improve the store. Analytics may use cookies when you consent.

How we use it

• To process, confirm, and deliver your order via courier partners.
• To contact you about payment, delivery, returns, or support.
• To prevent fraud and improve product availability and checkout.

Sharing

We share delivery details with courier partners only as needed to ship your order. We do not sell your personal information.

Contact

Questions about privacy? Email support@mugsandbottles.pk or use the contact page.